Support Center
How can we help?
Search our documentation, browse help topics, or reach our team directly. We respond to all messages within 4 hours on business days.
Get Support
Email Support
Send us a message and we'll respond to your email within 4 business hours. All plans included.
Average response: under 4 hours
Live Chat
Real-time chat support available on Growth and Enterprise plans. Mon–Fri, 8am–6pm EAT.
Upgrade for live chatDedicated Slack Channel
EnterpriseEnterprise customers get a private Slack channel with a dedicated account manager and response SLA of under 1 hour.
Contact Enterprise SalesPhone Support
Enterprise OnlyDedicated phone line for Enterprise plan customers during business hours. Requires a valid Enterprise subscription.
View Enterprise planBrowse by Topic
Getting Started
- Setting up your account
- Choosing a plan
- Adding your first vehicle
- Connecting your domain
- Inviting team members
Payments & Billing
- M-Pesa STK push setup
- Subscription billing
- Invoices and receipts
- Refunds and cancellations
- HelaHub integration
Fleet Management
- Adding and editing vehicles
- Availability calendars
- Maintenance blocking
- GPS tracker setup
- Multi-location fleets
Platform & Settings
- Custom domain setup
- Notification preferences
- WhatsApp integration
- Theme customization
- Team roles & permissions
Security & Privacy
- Data protection
- API key management
- Audit logs
- GDPR & DPA compliance
- Two-factor authentication
Send Us a Message
We respond within 4 hours on business days