01
Before you connect a domain
A custom domain is a web address your business owns, such as bookings.example.com. The feature must be available on your Fleetify plan and account.
- Buy or control the domain through a domain provider such as Cloudflare, GoDaddy, or Namecheap.
- Make sure you can edit its DNS records.
- Choose the exact address you want customers to use. A subdomain such as bookings.example.com is often easier to manage than moving a whole company website.
- If the Custom Domains page is not available in your dashboard, contact Fleetify before changing DNS records.
02
Add the domain in Fleetify
- 1Open Custom Domains
Open the domain management page available for your account.
- 2Enter the full domain
Choose Connect New Domain, enter the exact address without a path, and choose Configure DNS.
- 3Read the displayed record
Fleetify shows the DNS type, name or host, and value required for this domain.
- 4Keep the page open
You will use those exact values at your domain provider.
Be careful
Follow the values shown in your Fleetify dashboard. Do not copy DNS values from an old screenshot or a guide written for another service.
03
Add the DNS record
In the current Fleetify domain screen, the displayed target is a CNAME pointing to cname.vercel-dns.com. Your provider may use different words for the host field.
- 1Open DNS settings
Sign in to the company that manages your domain and open DNS records.
- 2Create the shown record
Choose CNAME and copy the Name or Host and Value or Points To exactly as Fleetify shows them.
- 3Remove only real conflicts
If the provider reports that the same host already has a conflicting record, ask the domain owner or support before deleting anything.
- 4Save and wait
DNS updates are not always immediate. The Fleetify screen notes that they may take up to 24 hours.
04
Check verification and SSL
- 1Refresh status
Return to Fleetify and use the refresh control beside the domain.
- 2Check both labels
Look for a verified domain and a deployed SSL status. SSL is what allows the secure https address.
- 3Test the address
Open the domain in a private browser window and check the home page and booking flow.
- 4Ask for help if it stays pending
Send support the domain name, a screenshot of the DNS record with unrelated private details hidden, and the visible Fleetify status.
Be careful
Removing a domain disconnects it from Fleetify. Confirm you selected the right record before using the delete control.
